You’re not entirely satisfied with your order and want to get a refund ? We can make a full refund, as long as the products haven’t been worn (you can try them on) and your order was received less than 30 days ago.
Get in touch with us via the Live Chat and let us know the :
- Order number
- Product to refund
- Reason for refund
You’ll receive a confirmation email from the team with the procedure to follow. Returns must be made via express shipping and you’ll be charged a $8 fee for the return. We won’t refund the initial shipping fees. All refunds will be made in the original payment method.
There’s a 5 to 10 business days delay for the transaction to appear on your bank statement.
No exchange or refund is possible for international orders, unless there is a product defect or sending error.
Items must be returned in their original conditions. We reserve the right to refuse any items that are not in their original condition.
No exchange/refund on subscription boxes at 50% off and more.