Skip to main content
All CollectionsOrders
I typed in the wrong address, can it be fixed?
I typed in the wrong address, can it be fixed?
Updated over 3 years ago

It may not be too late! If your order is still being processed, write to us quickly via the Live Chat, and let us know your complete and exact address so that we can correct it. A member of the team will confirm the change.

If the order has already been shipped, it will be returned to us after a few days. At that time, a member of the team will contact you to know the correct address, unless you have already sent it to us. In all cases, you will have to pay for the sending; we will send you a link to proceed with the payment of delivery charges.

Please note that we can not offer a refund on a lost order.

Please note that the changes may not be done on time even if you write to us quickly. Our team will do its best!

Did this answer your question?